We are a tiny operation in its infancy. To be viable, items are made to order by an external vendor. We check for quality with the samples but beyond that we have little control. We therefore ask for your understanding of the following:
> You might receive a defective item. If you do, please let us know as soon as possible and we'll make it right :)
> All sales are final - no returns and refunds. If your purchase doesn't work out, make someone else happy :)